DocsIntroduction

Introduction

Welcome to Syncaty - the comprehensive SaaS platform for managing Salla e-commerce stores with advanced analytics, customer segmentation, and automation capabilities.

What is Syncaty?

Syncaty connects to your Salla store via OAuth, imports your data, and provides powerful tools for customer analytics, RFM segmentation, and workflow automation through n8n integration.

Key Features

RFM Analytics

Automatically calculate Recency, Frequency, and Monetary scores for all customers. Identify your Champions, Loyal customers, and At-Risk segments.

Multi-Store Management

Connect and manage multiple Salla stores from a single dashboard. Unified view of all your e-commerce operations.

Customer Segmentation

Create dynamic segments with advanced AND/OR rules. Filter by RFM scores, purchase behavior, location, and more.

n8n Integration

Build powerful automations with our n8n community nodes. Automate marketing, notifications, and data sync workflows.

How It Works

1

Connect Your Store

Sign up and connect your Salla store using secure OAuth authentication. No API keys or passwords needed.

2

Automatic Data Import

Syncaty imports your customers, orders, products, and categories. Data stays in sync through webhooks.

3

Analytics Processing

RFM scores, CLTV predictions, and churn risk are calculated automatically. View insights in your analytics dashboard.

4

Segment & Automate

Create customer segments and build n8n workflows for targeted marketing and customer engagement.

Requirements

  • A Salla e-commerce store
  • Store owner or admin access
  • n8n instance (for automation features)