Multi-Store Management
Connect and manage multiple Salla stores from a single unified dashboard. View analytics, manage customers, and automate workflows across all your stores.
Overview
Syncaty supports connecting unlimited Salla stores to your account. Each store maintains its own data, analytics, and segments while giving you a centralized view of your entire e-commerce operation.
Unlimited Stores
Connect as many Salla stores as you need. No limits on the number of stores per account.
Per-Store Analytics
Each store has its own RFM analytics, customer segments, and performance metrics.
Team Access
Share specific stores with team members using granular permission controls.
Real-Time Sync
Webhooks keep all store data synchronized in real-time across Syncaty.
Connecting a Store
- Navigate to the Stores section from the sidebar
- Click "Add New Store"
- You'll be redirected to Salla for OAuth authorization
- Log in to your Salla account (if not already logged in)
- Review and approve the requested permissions
- You'll be redirected back to Syncaty
- Initial data import begins automatically
Store Switching
When you have multiple stores connected, use the store selector in the dashboard header to switch between stores. All data views (customers, orders, products, analytics) will update to show the selected store's data.
Team Access Management
Share store access with team members while maintaining control over what they can see and do:
| Permission | Description |
|---|---|
| View Customers | View customer list and profiles |
| View Orders | View order history and details |
| View Products | View product catalog |
| View Analytics | Access RFM and performance analytics |
| Manage Segments | Create, edit, and delete segments |
| Export Data | Export customers and segments |
Inviting Team Members
- Go to Store Settings → Team
- Click "Invite Member"
- Enter their email address
- Select the permissions to grant
- Send the invitation
Store Settings
General Settings
Store name, timezone, and display preferences.
Webhook Configuration
Manage which events trigger webhooks.
Data Isolation
Each store's data is completely isolated:
- Customers from Store A are never mixed with Store B
- RFM scores are calculated per-store
- Segments are store-specific
- Team permissions are granted per-store
Disconnecting a Store
Warning
Disconnecting a store will remove all synced data including customers, orders, products, and analytics. This action cannot be undone. You can reconnect the store later, but historical analytics will need to be recalculated.